Privacy Policy

Introduction

Transworld Investment & Securities Limited ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy describes how we collect, use, store, and protect your personal data when you use our investment and securities trading services.

We are registered and regulated by the Securities and Exchange Commission (SEC) Nigeria, and we comply with all applicable Nigerian data protection laws.

Information We Collect

Personal Information

• Name, address, phone number, and email address
• Date of birth and government-issued identification numbers
• Bank account details and financial information
• Investment experience and risk tolerance
• Employment information and income details
• Trading and investment history

Technical Information

• IP address, browser type, and device information
• Website usage data and interaction patterns
• Login credentials and security information
• Transaction records and account activities

How We Use Your Information

• Account Management: Creating and maintaining your investment accounts
• Service Provision: Executing trades, managing portfolios, and providing investment advice
• Regulatory Compliance: Meeting SEC Nigeria requirements and anti-money laundering obligations
• Communication: Sending account statements, market updates, and service notifications
• Risk Management: Monitoring for fraud and ensuring platform security
• Service Improvement: Analyzing usage patterns to enhance our services

Data Storage and Security

Your personal information is stored and processed on secure computers in Nigeria. We use industry-standard security measures including:

• Encryption of data in transit and at rest using SSL/TLS technology
• Multi-factor authentication for account access
• Regular security audits and vulnerability assessments
• Physical access controls to our data centers
• Strict information access authorization controls

Where we need to transfer data to another country, that country must have adequate data protection laws. We will seek your consent where data is sent to a country without adequate data protection laws.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

• Service Providers: Trusted third parties who assist in operating our platform and conducting business, provided they agree to keep information confidential
• Regulatory Requirements: When required by SEC Nigeria, CBN, or other regulatory authorities
• Legal Obligations: To comply with court orders, legal processes, or enforce our terms
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Fraud Prevention: To protect against fraud and ensure platform security

Your Rights

Under Nigerian data protection law, you have the right to:

• Access your personal data that we hold
• Correct inaccurate or incomplete personal data
• Request deletion of your personal data (subject to regulatory requirements)
• Object to processing of your personal data in certain circumstances
• Request restriction of processing your personal data
• Data portability in certain circumstances
• Withdraw consent where processing is based on consent

Please note that some rights may be limited due to regulatory requirements for financial services.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.