Cookie Policy

    How we use cookies and similar technologies

    Last Updated: September 20, 2025

    This Cookie Policy explains how we use cookies and similar technologies in compliance with Nigerian data protection laws.

    What Are Cookies?

    Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit our website. They contain information that helps us provide you with a better browsing experience and enable certain features of our platform.

    Under Nigerian data protection law, cookies are considered personal data when they can be used to identify you directly or indirectly.

    How We Use Cookies

    We use cookies for various purposes to enhance your experience on our platform and ensure it functions properly:

    Essential Cookies

    These cookies are necessary for our website to function properly and cannot be disabled:

    • Authentication cookies: Keep you logged into your account
    • Security cookies: Protect against fraud and unauthorized access
    • Session cookies: Remember your preferences during your visit
    • Load balancing cookies: Ensure optimal website performance

    Functional Cookies

    These cookies enable enhanced functionality and personalization:

    • Language preferences: Remember your chosen language
    • Display preferences: Save your dashboard layout and settings
    • Form data: Remember partially completed forms
    • Accessibility settings: Maintain your accessibility preferences

    Analytics Cookies

    These cookies help us understand how you use our website:

    • Usage statistics: Track page views and user interactions
    • Performance monitoring: Identify technical issues and optimize performance
    • User behavior analysis: Understand how to improve our services
    • Error tracking: Monitor and fix technical problems

    Marketing Cookies

    These cookies are used to deliver relevant advertisements and marketing communications:

    • Interest tracking: Understand your investment preferences
    • Campaign effectiveness: Measure the success of our marketing efforts
    • Personalized content: Show relevant investment opportunities
    • Cross-device tracking: Provide consistent experience across devices

    Third-Party Cookies

    Some cookies on our website are set by third-party services that we use to enhance your experience:

    Google Services

    • Google Analytics: Web traffic analysis and user behavior insights
    • Google reCAPTCHA: Protection against spam and automated attacks
    • Google Fonts: Web fonts for better typography

    Financial Data Providers

    • Market data providers: Real-time stock prices and market information
    • Payment processors: Secure transaction processing
    • Banking APIs: Account verification and transaction services

    Communication Tools

    • Live chat services: Customer support functionality
    • Email marketing platforms: Newsletter and communication services
    • Social media platforms: Social sharing and login features

    Managing Your Cookie Preferences

    Browser Settings

    You can control cookies through your browser settings. Most browsers allow you to:

    • View and delete existing cookies
    • Block cookies from specific websites
    • Block third-party cookies
    • Clear all cookies when you close the browser
    • Set up notifications when cookies are being used

    Platform Cookie Settings

    When you visit our website, you can manage your cookie preferences through our cookie consent banner. You can:

    • Accept all cookies for the full website experience
    • Reject non-essential cookies
    • Customize your preferences by cookie category
    • Change your preferences at any time through our cookie settings

    Important Note

    Disabling certain cookies may affect the functionality of our platform. Essential cookies cannot be disabled as they are necessary for the website to function properly and securely.

    Data Retention

    Different types of cookies are stored for different periods:

    Cookie TypeRetention PeriodPurpose
    Session CookiesUntil browser closesTemporary functionality
    Authentication30 daysKeep you logged in
    Preferences1 yearRemember your settings
    Analytics2 yearsUsage analysis
    Marketing1 yearTargeted advertising

    Your Rights

    Under Nigerian data protection law, you have the right to:

    • Know what cookies are being used and why
    • Give or withdraw consent for non-essential cookies
    • Access information about cookies stored on your device
    • Request deletion of cookie data (where technically possible)
    • Lodge a complaint with relevant authorities if you believe your rights have been violated

    Contact Us

    If you have questions about our use of cookies or this Cookie Policy, please contact us:

    Data Protection Officer

    Transworld Investment & Securities Limited

    (1st Floor) Investment House

    21/25 Broad Street, G.P.O. Box 8363, Marina Lagos

    Email: privacy@transworldltd.com.ng

    Phone: 09119990056, 09167162030

    Chat with our Support Team on WhatsApp